+ I purchased a pair of Beatnik, when do I get them?
Your Beatniks are shipped with a global carrier that varies depending on your location. In a few days you should receive a tracking number so that you can follow your delivery online – if you haven't received this, check you spam folder and then contact us. Normally your sunglasses will arrive in 2-14 days.
+ Can I bend the frame?
We all have unique faces, and there is no shape that fits all. Whether you want to customize the frame to your face, or the frame bent when you accidentally sat on your sunglasses – despair not! The frame is made from acetate, which means that it's shapable. Just slightly heat the frame in warm tap water or with a hair dryer, and bend it the way you want it. You can also ask your local optician to help you do this.
+ What is acetate?
All our frames are made in high-quality cellulose acetate. Cellulose acetate is an organic material that is derived from the cellulose in wood pulp. It´s environmentally friendly and fully biodegradable. Acetate is used for the frames of almost all truly high-end eyewear.
+ How good is the quality of Beatnik?
We are confident that our glasses maintain high quality even in their tiniest details. All of our glasses are made with premium materials in both the frames and lenses. Each pair undergoes an individual hand-inspection for durability and aesthetics twice before being confirmed for shipping.
+ What are the lenses made of?
We only use CR-39 lenses – an accepted global standard for eyewear lenses. All our lenses are polarized and we apply a protective anti-scratch layer to minimize the chances of scratching, as well as an additional 100% UV-protection coating to protect your eyes from harmful UV light.
+ How are you able to offer such low prices?
Beatnik was founded on the premise that high-quality sunglasses should be available without having to pay huge premiums. This is why we cut margins and eliminated third-party markups, middlemen and license fees. With a long background in production for the fashion industry, we personally oversee each link in the supply chain, and we minimize expenditure on marketing and other costs that don’t add value to our customers. Thanks to this we are able to offer uncompromising quality at an uncompromising price.
+ How do I do to return a product?
Please contact us with your order number and location, and we will advise you on the closest distribution center to send your product. If you wish to exchange your product, the new one will be shipped after we have received your old one, and if you wish to return your product, your money will be reimbursed after we receive it.